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At Moissanite Fine Jewelry we pride ourselves on customer satisfaction.
We strive to provide only the best product, and customer care. Please enjoy many of the letters we have received
from our happy customers. We would love to hear from you too, so please send us your feedback.
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"Its exactly what I've always wanted!"
I received the ring yesterday. It is beautiful - exactly what I have
always wanted. Thanks so much for working with me to get the ring I wanted.I am beyond happy with it.
Thanks again,
Whitney
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You make peoples dreams come true!
You did such an amazing job!!!! I wish I
could do what you do!!!! You make peoples dreams come true! :)
Thanks so much!
Sheena,
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Marlys & Team,
LOL - I got your voicemail. Didn't realize you called. I was already on my way to the bank to put my ring away in the vault. While driving all I could think was "WOW, look at all the spectrum of rainbow!" Truly a magnificent piece. Oh yeah... I already received compliments from the customer service agent and security guard at the bank! Really made my day.
Best regards!
Lilly,
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David,
Got them! They look AMAZING!!!
You guys are awesome!
Dean C.,
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Hi MoissaniteFineJewelry.com,
okay......Can you say BEAUTIFUL?! The size of the actual ring will have to be made smaller as it is too big on my finger!? I guess I shrunk from the time I got sized?!? WOW! Did I tell you the ring is Beautiful? WHOA! Did you get to see it? My oh my.
Thank you!
Angie,
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Dear MoissaniteFineJewlry.com
I really love my new ring! It's so beautiful.
Thanks for all your help!!!
Patricia H.,
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Greetings David!!
Guess what?? It is a "beauty"!! She said Yes!
Everyone that saw her ring "loved" it!!
You guys are truly "the Ones"!! Great job and great work!
And now off to the next phase - but with your help it will be
a "slam dunk"!!
Take care and have a great day!!!
Ken H.,
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Dear Custom Design Team,
Still loving the ring and admiring it. I have noticed others noticing and that is kind of fun too. I really like the Palladium a lot. It has a more silver of steel shiny gray look to it. My daughter is having her stone reset and she really loves my Palladium also. Of course the stone is perfect!
Teri,
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Dear Marlys and team,
The deed is done, accepted and proposed. Thanks you for your wonderful customer service!
Jon,
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Dear MoissaniteFineJewelry.com,
I am so excited!!! And I'm so impressed with your Moissanite...they are beautiful stones!! Thanks again for all of your help, Marlys! Even though our transactions have only been via internet, you have been beyond helpful, patient, and so polite!
Katreena,
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Hi MFJ,
The ring is amazing, and your customer service far surpasses any other experience I've had buying online.
Thank you for all your help!!
Risa C.,
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Dear Marlys and Co.,
We got the wedding band and it is gorgeous! Thank you so much for all your help in making it happen!
Paul B.,
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Thank you MoissaniteFineJewelry.com,
The ring got here yesterday and she has already said yes. She loves the ring!
Thank you so very much!
Joe W.,
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"I LOVE IT!!!"
Dear MoissaniteFineJewelry.com
I got the ring and I LOVE IT!!! It is beautiful. Thank you so much for patiently working with me and making this a pleasurable purchase.
Thank you again and I will definitely purchase more jewelry from you!
Rachel,
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"Absolutely Perfect!!!"
Dear MoissaniteFineJewelry.com
a quick note before I go to work. I received the earrings yesterday and they are ABSOLUTELY PERFECT!!!! I love them. The size is perfect and I LOVE SPARKLE so these really fit the bill. I thank you both soooooo much for working with me and when I receive compliments on them I will tell anyone interested where to call. THANKS again and also for the tradeup program which helped me so much...
Thank you soooo much,
Mary F.,
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Dear Moissanite Fine Jewelry.com,
I am contacting you regarding your fantastic team;
My future wife and I did a lot of research on moissanite jewelry on the internet and locally here in the Seattle area. Many places that sell it on the internet have no contact phone #; BIG red flag for us and not many options for ring type and stone sizes. The local places also did not have many options either.
So we printed off about 12 pictures of rings we likes from your site and went from there. I picked out the one we purchased from one of the 12 and was going to just order it online but I wanted some more information.
I called your phone # and was blessed to have Marlys answer my call. She anwered all my questions and gave me her honest opinion on my purchase. Needless to say I am so thankful to have talked to Marlys because the ring I purchased is beyond beautiful and my fiance was absolutely thrilled with it. She has had so many compliments on it.I love to see her wear it and the joy that it gives both of us.
You have an amazing team; knowledgable of the product, you're patient with customers, and through on the follow up after the sale. We can't even to begin to give you a great enough recommendation.
I would recommend your company's product and your customer service as the best that I have ever experienced.
Thank You,
Gary D. Seattle, Washington
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Dear Moissanite Fine Jewelry,
Received the parcel today...
both pendant & earrings are SIMPLY MAGNIFICIENT, not only the stones itself but also the importance of the settings, it has captured lights from all different facet of the stone to shows its brilliances.
All queries prior to purchase were replied promptly. Will definitely recommend to others to buy from your site, very safe & reliable not to mention unbeatable prices!
WHY buy elsewhere when your parcel arrived at your door before you can even dream or think of it? SIMPLY BREATHLESS
Million Thanks to yourself & a team of dedicated staff
Erica, Austrailia
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OMG!!!
It is BEAUTIFUL! I naturally compared to my 2.5 round diamond solitaire and honestly... you can NOT tell them apart (except that the Moissanite is a bit bigger)! What's even funny is that I just got back my own engagement from the jeweler after having its yearly maintenance of cleaning and making sure that the prongs are still nice and tight. The Moissanite STILL out shine my cleaned engagement ring!!! How about them apples?! Maryls, you have been a great help and you really eased my mind ordering through online. I don't think I ever purchased anything of this much monetary value online! That was the part that was making me nervous. I was actually going to go to Marcy's and buy a CZ just so that I could put my engagement in the vault but after reading so many rave reviews and reading up how 20/20 challenged the jewelers with this stone really impressed me. I mean it can not be bad if 20/20 was impressed with the stone, right? Aside from that CZ's are like a dime a dozen. It's not unique as Moissanite. So now I can put away my own ring and know that I am replacing it with a unique ring and confidently knowing that no one will know the difference! Again, Marlys... you've been a dear angel and I very much appreciate your helpfulness and kindness. Thank you so much, Marlys!
PS: LOL - I was already on my way to the bank to put my ring away in the vault. While driving all I could think was "WOW, look at all the spectrum of rainbow!" Truly a magnificent piece. Oh yeah... I already received compliments from the customer service agent and security guard at the bank! Really made my day.
Best regards,
Lilly C., New Jersey
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Best buying experiences I've ever had...
Today I called into your sales number and I had one of the best buying experiences I have ever had. I was trying to find out if I could order and receive an item before Christmas. Your sales associate (Marlys) was more than helpful in answering my question and really made me content that I ordered from your company.
She was polite, upbeat, courteous, and generally nice during a time of year when everything else seems hectic.
I do think she deserves the recognition and in the future, I will shop again at your site just because of this one experience. Thanks for your time.
Matt C ., USAF
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Thank you Marlys...
Thank you so much for everything Marlys, my wife loves her moissanite ring. You were so kind and helpful to us when we had so many questions about Moissanites. You helped make our decision so easy, and helped us feel so good about making an on-line purchase.
We will definately be telling our friends about your company.
Thanks and Happy Holidays,
Jim and Mary T., Missoula, MT
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Thank you so much Moissanite Fine Jewelry!
The rings I ordered are amazing and I would like to thank you so much for making dealing with you a really pleasant experience. The little red bow just finished it off brilliantly. (Big grin) I don't know if I told you why I had to order new rings but I will pinch a few moments of your time to tell you (hope you don�t mind) I play golf and always remove my jewelry and put it in my handbag in the boot of the car before I play. Unfortunately, the car was broken into and the handbag stolen. In it were 2 rings. The 5 stone platinum ring was 95 years old and the 7 stone daisy ring was 30 years old. They had never been off my fingers, except when playing golf, since I inherited them 24 years ago. My heart was broken as the insurance was not nearly enough to replace them and emotionally they could not be replaced. Then I saw your beautiful site on the net. I have never spent this amount of money on line before and I was so worried that everything would go wrong YET again. I need not have worried. You have been a joy to do business with. I can only commend your high standards, friendliness and they way you kept a nervous customer fully informed. I would happily recommend your firm to anyone. Thank you so much for everything!
May I take this opportunity to wish you health, wealth and happiness in the upcoming year, you deserve it.
Norma B., London, England
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My wife loves her ring...
All I can say is thank you. We were a little unsure about purchasing jewelry
on line, but after getting our ring... we were ecstatic. My wife loves her ring, and I personally want to thank you for such excellent customer service. We are telling all our friends about Moissanite Fine Jewelry.
Bill W., Rancho Cucamonga, CA
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Great customer service...
I got my Moissanite today in the mail. I wasn't expecting it for another week, but the earrings came in almost overnight! I was so excited when I opened the package!
My earrings are so beautiful, I wear them every day. Thank you for such great customer service.
K.C. H., Seattle, Wa.
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No Blood Diamonds!
After seeing the movie "Blood Diamonds", we couldn't justify the wearing of diamonds.
We love our moissanite, and feel so good about our choice. Thank you for your great customer service Marlys!
Jim B. New York, NY
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I love my ring...
What a shock when I opened my package. I love my ring, and the
stone is simply fabulous. I will definitely tell my friends about Moissanite
Fine Jewelry. My husband can't believe all the money we saved!
Mary B. New York, NY
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Thank you Marlys!
My ring is beautiful! Thank you for all your help!
Stacy L., Sacramento, CA
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Truly a blessing...
Dear MoissaniteFineJewelry.com,
I received the ring and I just have to say that you are absolutely wonderful for letting me know about it! It is more than perfect, I just can't believe how gorgeous it is! It is truly a blessing that you have found me the ring of my dreams and have managed to save us so much money at the same time. Thank you so much, from the bottom of our hearts.
Best regards,
B & V, Canada
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