Credit Card Safeguard
At MoissaniteFineJewelry.com we don't just stand behind our merchandise.
We also do our best to provide a safe and convenient online shopping
experience.
We safeguard the integrity of our customers' credit
card information. If your credit card or debit card ("credit card")
is used in an unauthorized manner on our site (as determined by your
credit card company), we will cover whatever amount your credit card
company doesn't - up to $50.
If you're not quite comfortable shopping online, or
would prefer to make your purchase via telephone, just give us a call
at 1.888.345.8725 to speak with our Sales Department. Our Moissanite
Specialists are available Monday through Friday, 12pm to 5pm. They'll
be happy to take your MoissaniteFineJewelry.com order right over the
phone.
Please note: For your shopping and shipping security, MoissaniteFineJewelry.com
verifies your credit card and shipping informaiton at the time of your
original transaction, as well as before shipment of your purchase.
To insure against fraudulent purchases, Moissanite Fine Jewelry.com
will require signatures by the cardholder upon delivery of every purchase. If
you have any questions concerning this matter, please feel free to
call us at 1.888.345.8725, and our Customer Care Center will be happy
to assist you.
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Credit Card Safety
Protecting the safety of your credit card information
is important to us.
We use Secure Sockets Layer (SSL) technology to protect the security
of your credit card information as it is transmitted to us.
SSL is the gold standard in Internet encryption technology, which
is a fancy way of saying that it's a highly sophisticated method of
scrambling data as it travels from your computer to our website's servers.
If someone steals your credit card information
or uses your credit card in an unauthorized manner on our site (as
determined by your credit card company) — through no fault of your own — we'll
cover up to $50 of the charges your credit card company doesn't.
What's more, we'll do what we can to make the whole process as hassle-free
as can be.
CVV (credit card security code)
In an effort to make your shopping experience
as secure as possible, we now require that you to enter your credit
card's 3 to 4 digit security code (CVV). Since the code can only be
found on the card itself, providing it helps to prevent credit card
fraud.
Bank or credit card company liability
Under the Fair Credit Billing Act, your bank or credit
card company cannot hold you liable for more than $50 of unauthorized
or fraudulent charges on a credit card. Your liability for unauthorized
use of a debit card may be higher, but most debit card issuers voluntarily
apply the $50 limit to their cards as well. If your bank does hold
you liable for any amount up to $50, MoissaniteFineJewelry.com will
cover the liability imposed on you, up to $50. MoissaniteFineJewelry.com
will cover this amount only if the unauthorized use of your credit
card occurred at MoissaniteFineJewelry.com and through no fault of
your own.
Remember: If unauthorized use of your credit or debit card does occur,
you must notify your card provider, in accordance with the agreement
you have with the company.
Your credit card information is secure
To make sure you are accessing
our secure server before you submit personal financial information,
look at the lower left-hand corner of your browser. If you see an unbroken
key or a closed lock (depending upon your browser), then SSL is active.
To double-check for security, look at the URL or Location line of your
browser. If you have accessed a secure server, the first characters
of the address in that line should change from "http" to "https."
Some browser versions and some firewalls don't permit
communication through secure servers like the ones we use to process
orders at MoissaniteFineJewelry.com. If for any reason you cannot access
the secure server, please feel free to place your order with us by
phone at 1.888.345.8725. Our Customer Service representatives will
be happy to assist you.
Effective December 5, 2005
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